Terms of service
Policies & Terms of Participation
2026
1. Orders & Enquiries
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All orders or commission requests must be submitted via the Just Draw By Georgie website or direct enquiry form.
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Orders are confirmed once full payment is received.
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Commission placement is determined by project complexity, availability, and agreed timelines.
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Just Draw By Georgie reserves the right to adjust timelines or recommend modifications to ensure the best outcome for each piece.
2. Payments
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Payment is required by the due date specified in the invoice.
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Customers are responsible for ensuring sufficient funds for online payments.
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Outstanding balances may result in delays or suspension of orders.
3. Late Payments & Order Suspension
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Orders will not proceed until payment is received.
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Just Draw By Georgie reserves the right to reassign or postpone commission work if payment is not made promptly.
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Completion of projects is subject to availability once payment is finalised.
4. Delivery & Pick-Up
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Estimated delivery or pick-up times will be provided at the time of order confirmation.
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Delays may occur due to unforeseen circumstances, and customers will be notified as soon as possible.
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Shipping costs are the responsibility of the customer unless otherwise stated.
5. Cancellations & Refunds
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Once a project has commenced, payments are non-refundable.
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Refunds or rework will only be considered if the piece cannot be completed due to circumstances beyond Just Draw By Georgie’s control.
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Personal reasons, changes of mind, or missed deadlines are not eligible for refunds.
9. Artwork & Equipment
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Artworks created by Just Draw By Georgie are for personal use unless otherwise agreed.
13. Policy Updates
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Just Draw By Georgie reserves the right to update or amend these policies at any time.
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Updated policies will be communicated via email or published on the website.